Need to talk? Call 9898: free, confidential, 24/7 in Liberia.

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Youth-led · Liberian-built · Free at the point of contact

No one should suffer alone, in silence, without hope.

Letters to Strangers Liberia makes mental health support free, close and stigma-free, through the 9898 hotline, a Mobile Clinic and a network of care across Liberia.

Dear stranger,

Whatever you are carrying, you do not have to carry it alone. Call 9898. It is free, it is confidential, and someone will listen, day or night.

Letters to Strangers Liberia

Need to talk now? Call 9898, free from any network in Liberia, 24 hours a day.

What happens when you call

Why it matters

A heavy burden, and very few places to turn

Liberia's civil wars, the Ebola epidemic and persistent poverty left trauma that has mostly gone untreated. Young people carry much of the weight.

44%

of Liberian adults had symptoms of PTSD in a national survey; 40% had symptoms of major depression.

74%

of people in our community survey said they would be embarrassed to seek mental health help.

Source: Letters to Strangers Liberia, community survey on mental health attitudes.

Community members gathered outdoors during an L2SLiberia outreach activity.

Our mission

Free, accessible, trauma-informed support for every Liberian

We reach those most left behind by poverty, geography and stigma, with one connected system of care.

  • A free call opens the door

    The 9898 toll-free hotline offers confidential support and crisis help, 24/7.

  • Care comes to people

    Our Mobile Clinic brings counselling and support to communities with no facility.

  • No one navigates alone

    Warm referrals connect people to hospitals, safe houses, protection and legal aid.

Our reach so far

Figures from our records and public reporting

140,000+

calls received from across Liberia and Africa

Cumulative, published 7 April 2026 (Liberian Investigator)
5,000+

referrals made to onward care

Cumulative, published 7 April 2026 (Liberian Investigator)
32,500+

people reached through mobile outreach in Montserrado, Bomi and Margibi

Past year, Organizational Profile, October 2026
75

clinicians trained through our programmes

Cumulative, published 7 April 2026 (Liberian Investigator)

How to get support

Four steps, starting with one free call

  1. 1

    Call 9898

    Free from any phone in Liberia, day or night.

  2. 2

    Talk to a counsellor

    A trained Liberian counsellor listens without judgement.

  3. 3

    Get connected

    Support on the call, a referral, or a Mobile Clinic visit.

  4. 4

    We follow up

    We check in to make sure you reached the help you needed.

Our story

It began with young people writing to strangers

Letters to Strangers began in 2013 as a youth movement built on anonymous letter-writing. Letters to Strangers Liberia was founded in 2019, and opened the 9898 hotline in 2021. Today we are building what Liberia has never had: a youth-centred mental health system.

"Mental illness is not a curse. It is a condition. And in Liberia, it can be treated, if we build the systems to reach the people who need them."

Reuben Reeves, Founder & Country Director
Young people gathered outdoors in a cleared field with forest behind them.
Team members seated around a table during a planning session.
A woman holding a young child under a shelter with family members nearby.

Milestones

Building step by step

  1. 2019

    Letters to Strangers Liberia established as a registered Liberian non-profit.

  2. 2021

    9898 opens: Liberia's first youth-led toll-free mental health crisis line.

  3. 2026

    World Mental Health Day campaign planned with the Ministry of Health Mental Health Unit.

  4. Next

    Move To Heal, Liberia's first dedicated youth mental health clinic, prepares to open.

Working withMinistry of Health · Mental Health UnitLiberia National Police Academy & Training SchoolLetters to Strangers (global, 72 countries)

Support the work

$17,500 opens Move To Heal and runs its first year.

$10,000 makes the clinic space ready and $7,500 covers Year 1 operations. You can also help keep 9898 answered, or fund the clinical supervision that keeps care safe.