Get support
You do not have to carry it alone.
Talk to a trained counsellor for free, at any hour. You can call for yourself or for someone you are worried about.
- 24 hours a day, 7 days a week
within Liberia - Free from any network
mobile or landline - Confidential
see how we protect your privacy below - Outside Liberia?
7 AM–6 PM daily, Pan-African Mental Health Hotline
If someone's life is in immediate danger
- • Stay with the person. Do not leave them alone.
- • If it is safe, remove anything they could use to hurt themselves.
- • Call 9898. The counsellor will stay on the line and help you reach safety, a safe house or emergency care.
- • If you can travel, go with them to the nearest hospital or health facility.
What happens when you call
A simple path from first call to care
- 1
Reach
A person in distress dials 9898 at no cost, day or night.
- 2
Listen
A trained counsellor listens without judgement and checks safety and needs.
- 3
Respond
Immediate support: crisis stabilisation, psychological first aid, safety planning.
- 4
Connect
A warm referral to a hospital, shelter, protection service, legal aid or counsellor.
- 5
Reach further
For those who cannot travel, the Mobile Clinic goes to them.
- 6
Sustain
We follow up, track outcomes and stay in relationship with communities.
Getting help for yourself
- • Any reason to call is a good reason. You do not need to be in crisis.
- • Find a quiet moment if you can, but you can also call from anywhere.
- • Share as much or as little as you want. You can hang up at any time.
- • If you prefer, ask a trusted person to sit with you while you call.
Getting help for someone else
- • Listen without judging, and take what they say seriously.
- • Offer to call 9898 together, or call on their behalf for advice.
- • If they mention ending their life, do not keep it secret. Stay with them and call.
- • Teachers, leaders, health workers and police can also call to refer someone.
Referral and follow-up
If you need more than a phone call
Warm referral
We connect you directly to hospitals, safe houses, the Women and Children Protection Unit, legal aid or counselling, instead of just giving you a name.
Mobile Clinic
If you cannot travel, our Mobile Clinic may be able to visit your community (Montserrado, Bomi and Margibi).
Follow-up
Where it helps, we check in afterwards to make sure you reached the support you needed.
Move To Heal
Our youth mental health clinic is preparing to open. Until then, 9898 is the way in.
Confidentiality and privacy
How we protect what you share
Calls to 9898 are confidential. What you share is kept within the team that supports you.
There are a few situations where we may need to share information to keep someone safe:
- when someone is at serious risk of harm to themselves or others;
- when a child is at risk of abuse;
- when the law requires it.
Even then, the counsellor will explain what they need to do and why, wherever it is safe to do so. Information shared in reports is anonymised and combined, so no individual can be identified.
FAQ
Frequently asked questions
No. Calls to 9898 are free from any mobile or landline network in Liberia.
Any time, day or night, 7 days a week, within Liberia. Callers outside Liberia can reach the line from 7 AM to 6 PM as part of the Pan-African Mental Health Hotline.
A trained Liberian counsellor who will listen without judgement and help you think about what you need.
Yes. Many people call because they are worried about someone else. The counsellor can advise you on how to help.
Emotional distress, anxiety, low mood, grief, mental health conditions, thoughts of suicide, gender-based or domestic violence, child abuse, substance use, or anything that is weighing on you.
You can share as much or as little as you are comfortable with. If you need a referral, the counsellor may ask for some details so the right service can reach you.
Please try again, or call the alternative line on +231 77 576 3208. If someone is in immediate danger, take them to the nearest hospital or health facility.